For many new sales, they find that it is hard to start a new business with a new customer. They always make things worse when make a quote , or make a negotiation to their customer. So today we are going to talk about this.
Generally speaking, one would begin to send developing e-mail to customer. Time by time, some customers would give you some feedback. They would ask for an inquiry from you. For example, you are selling PCB and PCBA. They would send to the gerber files and bom list to quote. If you can insist to this step. You have got the key to the success. What you need to do is evaluating the files and make a reasonable price for your customers. But most of the time , when you send the quotation and then you get nothing from you customers. This bothers many of the sales. When this happens one and another. It would beat down the sales sometimes and make them begin to be passive and don’t know how to follow a new customer, even someone begins to lose confidence on himself.
So we need to do something to change this situation. Firstly, as a sale, you should keep a active attitude all the time. You send 1000 e-mail one day and get one feedback, even nothing back. You may tell to yourself that it is normal. Maybe the customers have too many e-mail to deal with and don’t note your e-mail. Maybe your e-mail can’t get to your customers’ server. These things happen everyday in every moment. So you need to try to write a good title of the developing e-mail to attract customers’ eyes. And keep send e-mails everyday. Secondly, when you make a quote to customers, you should evaluate this customer at first before you make a quote. You should know where is the customer and why he needs your PCB and PCBA. And then you make a reasonable for your customers. You know in Europe and American countries, you may make a higher quote ,but in Africa and India， you can’t do like that. So evaluating your customers should comes first. Thirdly, you should keep frequently sending your e-mails or make a phone call to your customers. Choose the working time to send or call and don’t make a disturbing to clients. Be polite and easy going to your customers in call to make a good impress. Last one rule, don’t be rude even if you cann’t make a agreement with your customers. Just keep in good contacting with your customers and maybe he would give you order in the next time.
Finally, the most important one, you should keep on doing the above four rules and i believe that one day you would success.
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